Sports Complex Operations Manager WhatJobs Direct • Yambuki, Nigeria • via WhatJobs Our client is looking for an energetic and organized Sports Complex Operations Manager to oversee the daily operations of their state-of-the-art sports facilities in Makurdi, Benue, NG. This role involves managing staff, ensuring a safe and welcoming environment for patrons, and optimizing the use of all facilities. You will be responsible for event planning, maintenance scheduling, and financial oversight related to the complex. The ideal candidate will have a passion for sports and a strong background in facility management or hospitality operations.

Key Responsibilities:

• Supervise and coordinate the activities of all facility staff, including event personnel, maintenance teams, and customer service representatives.
• Develop and implement operational policies and procedures to ensure smooth and efficient functioning of the complex.
• Manage the scheduling of all sporting events, leagues, and recreational activities.
• Oversee the maintenance and upkeep of all sports facilities, grounds, and equipment, ensuring they are in excellent condition and meet safety standards.
• Implement and enforce safety regulations and emergency procedures to ensure the well-being of staff and visitors.
• Manage operational budgets, including revenue generation, cost control, and financial reporting.
• Develop and maintain strong relationships with local sports clubs, community organizations, and event organizers.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Source and manage external vendors and contractors for facility services and supplies.
• Organize and promote various sports programs and community engagement initiatives.

Qualifications:

• Proven experience in facility management, sports management, or hospitality operations.
• Demonstrated leadership and team management skills.
• Strong understanding of sports operations and event planning.
• Excellent communication, interpersonal, and problem-solving abilities.
• Budget management and financial reporting experience.
• Knowledge of health and safety regulations within sports facilities.
• Ability to work flexible hours, including evenings, weekends, and holidays as required by event schedules.
• Bachelor's degree in Sports Management, Business Administration, or a related field is preferred.
• First Aid and CPR certification is a plus.
• Passion for sports and community involvement.

This is a hybrid role, requiring on-site presence for operational oversight and management, with potential for some remote administrative tasks. See web results for WhatJobs Direct

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