Patient Service Officer
- Job
- 2 months ago
- by Lagos Executive Cardiovascular Centre
- Jobs
- Lekki, Lagos
- 32 views
Travel Requirements
No travel
Educational Specialization
Healthcare
Work Options
On-site
Company Size
51-200 employees
Experience Level
Entry-Level
Educational Level
Bachelor's degree
Skills
Customer Service, Patient Registration, Appointment Management, Communication, Interpersonal Skills, Organizational Skills, Multitasking, Computer Proficiency
Job Type
Full-time
Lagos Executive Cardiovascular Centre Lagos Executive Cardiovascular Centre • Lekki, Nigeria • via MyJobMag
The Patient Services Officer serves as the first point of contact for patients, ensuring a warm, professional, and seamless patient experience while supporting hospital operations and service excellence.
- Welcome and attend to patients in a courteous and professional manner
- Register patients and manage appointments accurately
- Provide information on hospital services, processes, and billing procedures
- Coordinate patient flow to reduce waiting times and improve service delivery
- Handle patient enquiries, feedback, and complaints professionally
- Maintain accurate patient records and confidentiality at all times
- Collaborate with clinical and administrative teams to enhance patient experience
Bachelor’s degree in any relevant field
- Prior experience in healthcare front desk or customer service is an advantage
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in basic computer applications
- Professional appearance and patient-centred attitude
Note: Walk in interview: Mon 2nd Feb - Fri. 6th Feb. 2026 Address: 3/5 Adetola Ayeni Street, off Amore Avenue, Freedom Way, Lekki Phase I, Lagos
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