Patient Service Officer

Patient Service Officer
Job Title:
Patient Service Officer
Salary:
0
Location:

Travel Requirements
No travel
Educational Specialization
Healthcare
Work Options
On-site
Company Size
51-200 employees
Experience Level
Entry-Level
Educational Level
Bachelor's degree
Skills
Customer Service, Patient Registration, Appointment Management, Communication, Interpersonal Skills, Organizational Skills, Multitasking, Computer Proficiency
Job Type
Full-time

Lagos Executive Cardiovascular Centre Lagos Executive Cardiovascular Centre • Lekki, Nigeria • via MyJobMag

The Patient Services Officer serves as the first point of contact for patients, ensuring a warm, professional, and seamless patient experience while supporting hospital operations and service excellence.

  • Welcome and attend to patients in a courteous and professional manner
  • Register patients and manage appointments accurately
  • Provide information on hospital services, processes, and billing procedures
  • Coordinate patient flow to reduce waiting times and improve service delivery
  • Handle patient enquiries, feedback, and complaints professionally
  • Maintain accurate patient records and confidentiality at all times
  • Collaborate with clinical and administrative teams to enhance patient experience

Bachelor’s degree in any relevant field

  • Prior experience in healthcare front desk or customer service is an advantage
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficiency in basic computer applications
  • Professional appearance and patient-centred attitude

Note: Walk in interview: Mon 2nd Feb - Fri. 6th Feb. 2026 Address: 3/5 Adetola Ayeni Street, off Amore Avenue, Freedom Way, Lekki Phase I, Lagos

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