Location: Lekki, LagosIndustry: Hospitality (Beach Resort)Employment Type: Full - timeMonthly Salary: ₦400,000Experience Required: Minimum of 5 years (must be in the hospitality/beach resort sector) Work Schedule: 6:00 AM start time, one day off per weekAccommodation: ProvidedAbout the RoleWe are seeking a results - driven and experienced Operations Supervisor to oversee daily operations and ensure seamless performance across our premium beach resort facilities in Lekki.The ideal candidate must have a strong background in hospitality operations—particularly within the beach or resort environment—and demonstrate proven ability in team leadership, service excellence, and operational management.This position requires a hands - on professional who is organized, proactive, and committed to delivering outstanding guest experiences while maintaining operational efficiency and compliance with company standards.Key Responsibilities Operations Oversight: Supervise and coordinate daily activities across departments such as front office, housekeeping, maintenance, and food & beverage to ensure smooth and efficient resort operations. Staff Supervision & Training: Lead, coach, and evaluate team members to uphold high service standards. Prepare rosters and manage staff schedules effectively. Guest Experience Management: Serve as a key contact for guest inquiries and complaints, ensuring timely and professional resolution to maintain exceptional guest satisfaction. Quality & Safety Compliance: Enforce company policies, health and safety protocols, and quality benchmarks to ensure a safe and premium environment for guests and staff. Budgeting & Reporting: Manage operational budgets, track performance indicators, monitor inventory, and generate regular reports for management. Process Improvement: Identify inefficiencies, recommend improvements, and implement corrective actions to enhance productivity and profitability. Interdepartmental Coordination: Maintain effective communication between departments and senior management to ensure smooth execution of daily operations and company objectives. RequirementsQualifications Experience: Minimum of 5 years of proven supervisory or operations experience in the hospitality/beach resort sector. Education: Bachelor’s Degree in Hospitality Management, Business Administration, Operations Management, or a related discipline. Skills: Excellent leadership, interpersonal, and team management skills. Strong communication, organizational, and decision - making abilities. Proficiency in Microsoft Office Suite and operations management tools. Analytical thinking and problem - solving capability. Physical Demands: Ability to work outdoors for extended periods and handle light physical tasks associated with equipment setup and resort operations. Attributes: Highly adaptable, proactive, and able to manage multiple priorities in a dynamic and guest - focused environment. Benefits Competitive monthly salary: ₦400,000 Performance - based incentives Health insurance coverage Staff accommodation provided Ongoing training and career development opportunities Exposure to structured and large - scale hospitality operations