Operations & Growth Manager

New
Operations & Growth Manager
Job Title:
Operations & Growth Manager
Salary:
0
Location:

Travel Requirements
No travel
Educational Specialization
Business
Work Options
On-site
Company Size
1-10 employees
Experience Level
Mid-Level
Educational Level
Bachelor's degree
Skills
Operations Management, Staff Supervision, Customer Service, Appointment Scheduling, Team Leadership, Marketing Strategy, Client Relationship Management, Inventory Control
Job Type
Full-time

Jobberman Nigeria Recruitment • Lagos, Nigeria • via Jobberman

  • Oversee daily salon operations and ensure smooth service delivery
  • Manage staff schedules and attendance
  • Ensure excellent customer service experience
  • Maintain salon hygiene, organization, and professional standards
  • Handle client bookings and appointment management
  • Recruit, train, and supervise stylists and beauty technicians
  • Monitor staff performance and productivity
  • Create a positive, professional working environment
  • Resolve staff issues and ensure team accountability

Business Growth & Development:

  • Help build the salon brand from the ground up
  • Develop strategies to attract and retain clients
  • Implement marketing initiatives (social media promotions, client referral programs, partnerships)
  • Increase salon revenue through service upselling and retail product sales

Customer Relationship Management:

  • Build strong relationships with clients
  • Handle customer complaints and ensure high client satisfaction
  • Implement customer retention strategies

Inventory & Financial Oversight:

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