Domeo Resources International DRI Domeo Resources International DRI • Bayelsa, Nigeria • via MyJobMag

Department: Operations / Logistics / Dispatch

The Rider is responsible for the timely and safe delivery of customer orders from the restaurant to designated locations while maintaining excellent customer service standards. The role involves ensuring proper handling of food items, maintaining delivery records, complying with traffic regulations, and representing the restaurant professionally during customer interactions.

Delivery Operations

• Pick up customer orders promptly from the restaurant.
• Deliver orders safely and within the agreed timeframe.
• Confirm delivery details before leaving the outlet.
• Ensure all deliveries are accurate and complete before dispatch.
• Obtain proof of delivery where required.

Customer Service

• Maintain a polite and professional attitude with customers.
• Address customer concerns courteously and escalate issues when necessary.
• Represent the restaurant positively during all interactions.

Vehicle & Equipment Maintenance

• Ensure the assigned delivery bike is clean and in good working condition.
• Conduct routine checks on fuel level, brakes, lights, and tyres.
• Report mechanical faults immediately to the supervisor.
• Ensure delivery box and safety gear are properly maintained.

Safety & Compliance

• Follow all road safety and traffic regulations.
• Use required protective gear helmet, reflective jacket, etc..
• Handle food packages carefully to avoid spills or damage.

Disclaimer: This job description has been formatted by AI for readability. Please verify all details with the employer before applying.