Ajua • Lagos, Nigeria • via Built In Ajua is The Integrated Customer Experience Solution for Businesses in Africa. We exist to bridge the gap between businesses and their customers. Ajua’s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Our plug and play platform has enabled leading brands of various sizes and industries on the continent to create actionable strategies that drive business growth. Ajua is a Silicon Valley backed start-up and Africa’s first Integrated Customer Experience (#IntergratedCX) company driving business growth and giving consumers options on the continent.

We are looking for an ambitious, experienced, energetic and highly talented Country Manager to take up the exciting role of pioneering growth and penetration in the Nigeria market.

The Country Manager will have a unique and challenging opportunity to grow the Ajua business in a vast market.

• Developing a growth strategy for the market;
• Driving achievement of local revenue targets;
• Establishing and building strong relationships with partners, clients and prospective talent;
• Managing local contract negotiation processes;
• Identifying areas of business opportunity and growth and leading the grasping and closure of these opportunities;
• Increasing Ajua’s exposure and visibility within the Nigeria’s business community;
• Driving the marketing and sales of Ajua’s products;
• Leading business pitches for new customers and partners
• Defining market opportunity with deep analysis of the market;
• Managing P&L that rolls up to the COO’s offices;
• Leading top-to-top client relationship development initiatives and facilitating access for other mSurvey business leaders to develop relationships with the clients.

• Strong sales and business development acumen with a record of outstanding delivery;
• Experience working in financial services, telecommunication, tech industries;
• Grasp of the use of data within business and Customer Experience concepts;
• Relationship with mobile operators is a plus;
• Excellent influencing and relationship building skills;

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