About the Role

The bakery cashier is responsible for providing excellent customer service, accurately processing sales transactions, maintaining proper cash records, and ensuring the sales area remains clean and organized. The cashier is also responsible for safeguarding company funds and supporting daily bakery operations.

Minimum Qualifications

• High School (S.S.C.E)
• Experience Level: Entry level
• Experience Length: 1 year
• Language Requirement: English
• Working Hours: Full Time - 8 to 5
• Applicant Location: Port Harcourt & Rivers State, Nigeria

Responsibilities

• Customer Service: Welcome customers warmly and professionally. Attend to customer enquiries and recommend bakery products. Ensure customers receive prompt and courteous service. Resolve minor customer complaints and escalate complex issues to the supervisor.
• Sales & Cash Handling: Process cash, POS, bank transfer, and other approved payment methods accurately. Issue receipts for every transaction. Count cash before and after each shift. Balance cash drawer and prepare end-of-day sales reports. Report any cash shortages or overages immediately. Maintain confidentiality of financial transactions. Ensure products are correctly priced.
• Hygiene & Housekeeping: Keep the cashier counter clean at all times. Observe food safety and hygiene standards. Maintain a neat personal appearance and wear the prescribed uniform.
• Record Keeping: Prepare daily sales summaries. Reconcile POS, cash, and transfer payments. Maintain accurate transaction records. Assist in stock-taking when required.
• Security: Safeguard company cash and assets. Verify suspicious transactions. Ensure only authorized personnel access the cash register.
• Other Duties: Assist with customer order bookings. Support delivery dispatch documentation where necessary. Perform any other duties assigned by management.

Requirements

• Minimum of an SSCE
• 1–3 years' experience as a cashier, preferably in a bakery, supermarket, or retail outlet
• Basic computer literacy
• Experience using POS systems is an advantage
• Excellent customer service skills
• Strong numerical ability
• Honesty and integrity
• Good communication skills
• Ability to work under pressure
• Attention to detail
• Good time management
• Ability to work weekends, public holidays, and shifts

Performance Expectations

• Handle all customer transactions accurately
• Maintain zero tolerance for fraud or cash mishandling
• Deliver excellent customer service
• Promote increased sales through effective upselling
• Protect company revenue through accurate record-keeping and strict adherence to cash-handling procedures

Remuneration & Working Conditions

• NGN80,000 to 100,000 Monthly
• Working condition: 15 days in a month. One day in, one day out.

Disclaimer: This job description has been reformatted by AI for readability. Please verify all details with the employer before applying.