At Renmoney, we believe finance should be simple, useful, and accessible to everyone. This belief drives our passion for leveraging data-driven insights to understand our customers better and build useful financial products for both personal and business needs. These include convenient loans to help you achieve more today, savings to keep you on track for your goals, and investments that generate greater returns for you.

Job Overview

We are seeking a skilled Card Reconciliation Officer to join our team on a full-time basis. This role requires a minimum of 2-4 years of relevant experience, an educational qualification of BA/BSc/HND, and is based in Lagos. The successful candidate will operate within the banking sector handling card reconciliation and settlement functions.

Key Responsibilities

Card Transaction Reconciliation

• Perform daily reconciliation of card transactions across all payment channels, including POS, ATM, Web/IPG, Credit Card, Agency Banking, and other digital payment transactions.
• Reconcile transactions between Mambu (Core Banking System), Card Management Systems, Payment Switches (Interswitch, Mastercard, etc.), Settlement Banks, and Internal General Ledger accounts.
• Ensure all reconciliation activities are completed within approved Service Level Agreements (SLAs).

General Ledger Reconciliation

• Reconcile all card-related General Ledger (GL) accounts on a daily basis.
• Monitor outstanding balances and investigate unreconciled items.
• Ensure suspense and settlement GLs are cleared promptly.
• Maintain reconciliation schedules and supporting documentation.

Exception Management

• Investigate and resolve reconciliation breaks and settlement discrepancies.
• Track aged outstanding items until resolution.
• Escalate unresolved exceptions in accordance with established procedures.
• Coordinate with internal and external stakeholders to resolve exceptions within agreed timelines.

Settlement Validation

• Validate settlement reports received from payment schemes, payment switches, and settlement banks.
• Confirm settlement amounts agree with transaction processing records.
• Identify duplicate, missing, or failed settlements, as well as settlement variances.
• Monitor settlement timelines and ensure prompt escalation of delays.

Reporting

• Prepare and distribute the following reports: Daily Card Reconciliation Report, Outstanding Reconciliation Items Report, Settlement Exception Report, GL Reconciliation Report, Aged Outstanding Items Report, Monthly Management Reconciliation Dashboard, and Operational Loss Report (where applicable).

Operational Risk & Control

• Ensure compliance with approved reconciliation procedures and internal control standards.
• Identify operational control weaknesses and recommend improvements.
• Maintain complete audit trails for all reconciliation activities.
• Report operational incidents, control breaches, and suspected fraudulent activities promptly.

Process Improvement

• Recommend automation opportunities for reconciliation activities.
• Participate in User Acceptance Testing (UAT) for new card products and system enhancements.
• Contribute to the continuous improvement of reconciliation processes and controls.

Requirements

Experience

• Minimum of 2–4 years' experience in Banking Operations, Card Operations, Reconciliation, Settlement, Finance Operations, or Electronic Payments.
• Experience in card reconciliation within a commercial bank, fintech, or payment service provider is an added advantage.

Technical Knowledge

• Good understanding of card transaction lifecycle and settlement processes.
• Knowledge of payment schemes such as Interswitch, Mastercard, and NIBSS.
• Understanding of General Ledger reconciliation.
• Knowledge of electronic payment operations.
• Familiarity with Core Banking Systems (e.g., Mambu) is an advantage.
• Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.

How to Apply

Interested and qualified candidates should apply through the company's application portal via the Workable platform.

Disclaimer: This job description has been reformatted by AI for readability. Please verify all details with the employer before applying.