Business Operations Manager

Job Title:
Business Operations Manager
Salary:
0
Location:

Travel Requirements
Some travel
Educational Specialization
Business
Work Options
On-site
Company Size
11-50 employees
Experience Level
Mid-Level
Educational Level
Bachelor's degree
Skills
Operations Management, Cleaning Industry Knowledge, Budget Planning, Microsoft Office, ERP Solutions, Project Management, Leadership, Problem Solving
Job Type
Full-time

Location: Ikoyi, Lagos

Employment Type: Full-time

Job Description

  • Responsible for all the staff and maintenance management at all client locations.
  • Manage cleaning operations and liaise with clients to ensure quality service delivery.
  • Ensure teams adhere to safety measures during cleaning operations.
  • Facilitate budget planning for smooth flow of operations.
  • Evaluate relevant data to propose recommendations for cleaning process improvement.
  • Develop and review operation plans to improve work procedures and quality service delivery.
  • Plan, select and oversee appropriate equipment and/or technologies and supplies for project sites.
  • Perform cleaning in the premises using appropriate ride-on machinery and/or equipment with supplies as directed.
  • Oversee customer's accounts including the employees engaged in cleaning and maintaining location/sites and consumable distribution. The position manages multiple job expectations.
  • Present reports defining project progress, problems and solutions.
  • Schedule, coordinate meetings, appointments, briefing and placing calls.
  • Prepare agendas for meetings and prepare presentation materials, reports for meeting and training materials.
  • Manage and review incident and emergency investigations.
  • Interview, hiring and training of new Ambassadors, resolves and responds to clients issues, schedules and goes for site inspections to ascertain the standard of service delivered by our ambassadors.

Requirements

  • HND / BSc Degree in Business Admin or related discipline.
  • 5+ years of experience in the cleaning industry through various channels.
  • Must have knowledge in various cleaning solutions and their uses.
  • Field work required.
  • Must have knowledge Microsoft Office Tools and ERP solutions.
  • Able to multi-task and ability to work well in a fast-paced environment and meet deadlines.
  • Possess good leadership skills.
  • Project Management skills and strong problem solving skills.
  • Ability to apply logical and critical thinking skills to projects.
  • Ability to communicate with suppliers & vendors.

How To Apply

Interested and qualified candidates should send their CV to jobs@choicetalents.com.ng using the job title as the subject of the email.

Disclaimer: This job description has been formatted by AI for readability. Please verify all details with the employer before applying.

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