Requirements Gathering, Analysis And Documentation

• Work closely with business stakeholders, global trade compliance specialists, developers, legal researchers and data teams to elicit and define clear, complete, and testable requirements.
• Conduct stakeholder interviews, workshops, and research to understand business objectives and pain points.
• Create and maintain detailed documentation including Business Requirements Documents (BRD), Functional Specifications (FRS), and Use Cases.
• Translate complex business needs into technical requirements, wireframes, workflows, and acceptance criteria.
• Design JSON/XML schemas to unify multi-country customs data (e.g., EU Zolltarife) into a single API structure.
• Define use cases for AI/LLM integration in document automation (e.g., extracting nested tables from PDFs).
• Collaborate with developers on data pipelines and API specifications.
• Document compliance and regulatory requirements in a format suitable for system configuration and automation.
• Translate complex regulatory concepts into clear requirements for technical teams.
• Create and maintain detailed business process documentation (text + diagrams).
• Identify and define required input/output documents within workflows.

Product Testing & Validation

• Develop detailed test plans and test cases to validate features against business and technical requirements.
• Coordinate and perform functional testing, integration testing, regression testing, and system validation.
• Complete QA to automate test scenarios where possible and track defects through resolution.
• Participate in go/no-go decisions and provide testing documentation to support production deployment.

Project & Process Support

• Ensure requirements traceability throughout the project lifecycle and facilitate change control processes.
• Maintain clear communication and status updates with project teams and stakeholders.
• Proactively identify risks, dependencies, and bottlenecks that could impact timelines or product quality.

Continuous Improvement & Innovation

• Stay current with emerging technologies, particularly around generative AI and LLM applications.
• Recommend improvements to existing systems and processes based on data, user feedback, and industry best practices.
• Document lessons learned and contribute to internal knowledge bases and templates.

LLM Integration & AI-Focused Design

• Define and document requirements for model behavior, prompts, safety constraints, system inputs/outputs, and integration points with enterprise systems.
• Evaluate use cases for LLMs across customer service, document automation, search, summarization, and other business processes.
• Participate in prompt design/testing and provide feedback on model performance in context.

Minimum Qualification

• Bachelors degree in Information Systems, Computer Science, Business Analytics or any related discipline.
• 5+ years as a Technical BA in regulated industries (trade, logistics, finance).
• Experience working with structured and unstructured data, including XML, CSV, and government publications.
• Experience creating detailed business process documentation (text & diagrams).
• Strong BRD/FRS documentation skills.
• Excellent analytical, documentation and communication skills.
• Must be amenable to work CET.

Nice-to-haves

• Basic Java/Python for technical collaboration.
• Familiarity with AI/LLM use cases (e.g., automations, strength and limitations).
• Experience with AI/ML concepts or integrating with LLM-based systems.
• Experience with SQL, JSON, or data transformation tools.

[Disclaimer: This job description has been formatted by AI for readability. Please verify all details with the employer before applying.]